Category: faq
Issues with Connection
I cannot seem to connect to the Doctor. What should I do?
ViewMedical Certificate (MC)
What is a Medical Certificate (MC)? Medical certificate (MCs) is issued by doctors as evidence to certify that the said patient is unfit for work…
ViewCharges
At Reallysick.sg, we have compiled a guide for some of the Frequently Asked Questions (FAQs) that our patients have consulted us with to provide you…
ViewAbout Doctors
Are your doctors qualified? Our practicing medical doctors hold full registration with the Singapore Medical Council (SMC).
ViewWho can see a doctor on Reallysick.sg?
Anyone interested in their health and wellness can raise a web-based teleconsult at Reallysick.sg.
ViewIs ReallySick.sg legitimate?
Reallysick.sg is managed by See Dr Pte. Ltd, which is licensed by the Ministry of Health (MOH) to provide teleconsultations in Singapore.
ViewHelp! camera/microphone not working!
Simple steps to fix camera and microphone issues by clearing your browser cache.
ViewGetting Started: how to consult a doctor
Do I need to download from the App Store (Google Play Store / Apple App Store) to use ReallySick.sg? No. Simply register for an account…
ViewGet Help
Sometimes applications can break, and we are sorry for that. You can seek help by: Raising a Support Ticket If you already have an account,…
ViewTerms of Service
Last Updated: 3 July 2023 Welcome to reallysick.sg! These Terms of Service (“Terms”) govern your use of the reallysick.sg website and any related services provided…
ViewPrivacy Policy
Last Updated: 3 July 2023 At SEE-DR PTE. LTD., we value the privacy and security of our users’ personal information. This Privacy Policy outlines how…
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