Frequently Asked Questions

  • Issues with connection

    I cannot seem to connect to the doctor. What should I do?


  • The Guide for Emergency Contraception in Singapore

    At Reallysick.sg, we have compiled a guide for some of the Frequently Asked Questions (FAQs) that our patients have consulted us with to provide you…


  • The Guide for Getting a Medical Certificate or a MC online in Singapore

    We are not robots, we sometimes fall sick. Most schools and offices in Singapore require us to produce a medical certificate (MC) to prove that…


  • Prescription and Medicines

    How will I receive my medications? After the teleconsultation, you will be directed to a page where you are able to view and select the…


  • Medical Certificate (MC)

    What is a Medical Certificate (MC)? Medical certificate (MCs) is issued by doctors as evidence to certify that the said patient is unfit for work…


  • Charges

    How does reallysick.sg survive at $8 charges? By making use of technology and streamlining the needs of the patient, we are able to make consultations…


  • About Doctors

    Are your doctors qualified? Our practicing medical doctors hold full registration with the Singapore Medical Council (SMC).


  • Who can see a doctor on Reallysick.sg?

    Anyone interested in their health and wellness can raise a web-based teleconsult at Reallysick.sg.


  • Is ReallySick.sg legitimate?

    Reallysick.sg is managed by See Dr Pte. Ltd, which is licensed by the Ministry of Health (MOH) to provide teleconsultations in Singapore.


  • Help! camera/microphone not working!

    In this article, we will provide step by step guide on the permission issues face while using our website. Based on the error codes that…


  • Getting Started: how to consult a doctor

    Do I need to download from the App Store (Google Play Store / Apple App Store) to use ReallySick.sg? No. Simply register for an account…


  • Get Help

    Sometimes applications can break, and we are sorry for that. You can seek help by: Raising a Support Ticket If you already have an account,…


  • Terms of Service

    Last Updated: 3 July 2023 Welcome to reallysick.sg! These Terms of Service (“Terms”) govern your use of the reallysick.sg website and any related services provided…


  • Privacy Policy

    Last Updated: 3 July 2023 At SEE-DR PTE. LTD., we value the privacy and security of our users’ personal information. This Privacy Policy outlines how…