Category: faq
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Medical Certificate (MC)
What is a Medical Certificate (MC)? Medical certificate (MCs) is issued by doctors as evidence to certify that the said patient is unfit for work for a specified period of time due to a medical condition.
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Charges
At Reallysick.sg, we have compiled a guide for some of the Frequently Asked Questions (FAQs) that our patients have consulted us with to provide you an ease of mind on our consultation charges : How does ReallySick.sg survive with $10 consultation charges? By leveraging on the use of technology and streamlining the needs of the…
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Issues with Connection
I cannot seem to connect to the Doctor. What should I do?
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About Doctors
Are your doctors qualified? Our practicing medical doctors hold full registration with the Singapore Medical Council (SMC).
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Who can see a doctor on Reallysick.sg?
Anyone interested in their health and wellness can raise a web-based teleconsult at Reallysick.sg.
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Is ReallySick.sg legitimate?
Reallysick.sg is managed by See Dr Pte. Ltd, which is licensed by the Ministry of Health (MOH) to provide teleconsultations in Singapore.
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Help! camera/microphone not working!
In this article, we will provide step by step guide on the permission issues face while using our website. Based on the error codes that you have encountered on our Consultation page, you can view the necessary steps below to troubleshoot the permissions issue. For Error Code: #RSP001 For Error Code: #RSC001 Stay tuned to…
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Getting Started: how to consult a doctor
Do I need to download from the App Store (Google Play Store / Apple App Store) to use ReallySick.sg? No. Simply register for an account at consult.reallysick.sg to start your tele-consultation with our qualified doctors.
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Get Help
Sometimes applications can break, and we are sorry for that. You can seek help by: Raising a Support Ticket If you already have an account, you can raise a support ticket with the “Consult ID” (if any) and our friendly team will revert to you within 24 hours.
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Terms of Service
Last Updated: 3 July 2023 Welcome to reallysick.sg! These Terms of Service (“Terms”) govern your use of the reallysick.sg website and any related services provided by SEE-DR PTE. LTD. (the “Company,” “we,” or “us”). By accessing or using reallysick.sg, you agree to be bound by these Terms. If you do not agree to these Terms,…